Providing comfort and care
Victoria Hospice provides end-of-life care focused on palliative treatment. Our interdisciplinary team provides comfort for patients and support for their family.
We provide care at our 17-bed Inpatient Unit at the Royal Jubilee Hospital in Victoria. We offer special touches like a 24-hour unrestricted family and friends visiting policy (including pets), a family lounge area, an open kitchen, and private meditation rooms.
We provide care in the community. Our Palliative Response Team (PRT) provides short-term crisis consultation and treatment, 24/7. A nurse and counsellor see to the needs of the patient and their families, with on-call access to a palliative care physician.
We provide bereavement services following the death of a loved one. Our bereavement team offers counselling to anyone in the community who is suffering loss, regardless of a prior connection to Victoria Hospice. Thanks to generous support from our community, support is available for individuals, groups, and families.
Over 300 volunteers play an essential role in our success. Volunteers provide companionship and support to patients and families on our inpatient unit, in the community, and through our bereavement program. They also help with fundraising events, our Rooftop Garden, and office administration.
We engage in education, training and research to develop evidence-based clinical practices and advance the field of palliative care across Canada and around the world. Thanks to generous grants and community donations, we are able to produce peer-reviewed research papers, develop and offer courses and textbooks, and deliver training both internally and externally.
What guides us
Our values are the foundation of our culture and our working environment. Through them, we remain focused on maintaining a patient and family-centred caring work environment.
Quality palliative and end-of-life care for all: Our mission is to enhance the quality of life for those facing life-limiting illness, death and bereavement through patient and family-centred care, education, research and advocacy.
Quality palliative end-of-life care for all.
We respect the intrinsic worth of each individual.
Compassion underscores all our actions and decision-making. We demonstrate an empathic, non-judgmental manner. We believe in the power of tender acts of kindness.
Integrity forms the basis of personal and professional practice. We take individual and collective responsibility for our actions. We are accountable and invite scrutiny. We are honest and fair in all we do within an ethical framework.
Commitment to quality end-of-life care is fundamental to our work and our relationships. Through our dedication, we honour the people we serve, each other and ourselves.
Collaboration is fundamental to achieving our best work. Respectful, honest communication, with appreciation for diversity enables us to accomplish together what could not be achieved alone.
Through the active pursuit of skills, knowledge, growth and innovation, we achieve our highest personal and professional potential in our unwavering quest for quality end-of-life care.